Information We Collect Through Our Website
We collect the following types of information through our website:
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b. Contact Form
Our website contact form may be your first point of contact with our business. In order to successfully submit your contact form you will need to provide your email address, and preferably also a telephone number. This information is necessary in order that we can best respond to your communication. When the information is submitted, the website generates an email to the webmaster and business manager. Such emails are regularly deleted when the communication has been dealt with. Your personal data is not held within the website.
Similarly if you make contact with our office by telephone, then you will have consented to us holding your personal contact information. Telephone calls to our office are not recorded.
c. Card Payment
From time to time we offer our customers the option to pay for in-house activities online via debit/credit card through payment provider Stripe. The user inputs their card details into our encrypted webpage (SSL secured). Within this webpage is Stripe’s payment form. On clicking the ‘Make Payment’ button, your details are processed directly by the Stripe payment network. Our website does not record/retain any personal information entered on this page. Your Email address/Invoice number/payment amount will be provided to us by Stripe so we can correctly allocate your payment and contact you if we have any queries.
By using our payment service you are deemed to consent to your personal data being processed by Stripe.
Our Use of Personal Information for Marketing Purposes
We do not use any personal information collected through our website for marketing purposes, and you will not be added to a mailing list as a result of such contact.
We do not currently operate a mailing list at this time. Our primary marketing tool is Facebook and you may follow, or unfollow our page at any time.
Facebook is managed by our webmaster and any communications through Facebook will be forwarded to the event organiser.
Our Disclosure of Your Personal Data To Third Parties
Eastwae Venue rents space to third party providers that we call Our Clients. When Our Clients organise activities they deal directly with their customer. As part of our service we offer advertising to Our Clients on our website and on our Facebook Page.
Our website contains the contact number of each event organiser and we encourage you to contact the organiser directly. Our contact form contains the following notice in relation to data protection
“I hereby consent that any queries relating to third parties activities, submitted through this contact form, may be forwarded with my contact details to the event organiser.”
Eastwae Venue is a trading name of Royal Canal Financial Control Services which manages Eastwae Venue and eastwaevenue.com. As the contact details are the same for both parties, information and resources may be shared between both parties in accordance with their respective privacy policies.
Erasure of Data
We periodically erase personal data from our network when the purpose for keeping it no longer applies. Where you have purchased a service from us, we are obliged to keep records for Revenue purposes for up to 6 years.
Links To Other Websites